Privacy Policy

Privacy Policy

LAST UPDATED: JANUARY 31, 2025

Effective Date: January 31, 2025

Welcome to Joseph Construction Builders LLC (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you interact with us, including through our website, services, and SMS/text messaging programs.

We are committed to handling personal information responsibly and in accordance with applicable United States laws and industry standards, including, where applicable, the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), and applicable carrier and messaging industry guidelines, including A2P 10DLC requirements.

By using our website or services, or by providing your information to us, you agree to the terms of this Privacy Policy.

Company: Joseph Construction Builders LLC

Address: 1163 East Pacific Coast Highway, Long Beach, California 90806

Contact Email: jconstructionlb@yahoo.com

We determine the purposes and means of processing personal information collected through our website, services, and communications.

We may collect the following categories of personal information:

Contact Information: Name, email address, mailing address, telephone number, and mobile number.

Customer and Service Information: Information you provide when requesting estimates, scheduling services, making inquiries, or communicating with us.

SMS Consent and Messaging Information: Records of consent to receive text messages, message preferences, campaign interaction history, and opt-out status.

Website Usage Information: IP address, browser type, device information, referring pages, pages viewed, and general website interaction data collected through cookies or analytics tools.

Other Information You Voluntarily Provide: Any other information you submit through forms, customer support requests, or other interactions with us.

We do not knowingly collect or store full payment card information unless explicitly stated. Payment processing, if applicable, may be handled by third-party providers.

We may use personal information for the following business purposes:

4.1 To Provide Services

To respond to inquiries, provide estimates, schedule and deliver services, manage customer relationships, and provide support.

4.2 To Communicate With You

To send service-related communications, appointment confirmations, project updates, invoices, customer support responses, and other transactional or relationship-related messages.

4.3 SMS/Text Messaging

If you provide consent, we may send SMS/text messages for marketing, promotions, service updates, appointment reminders, or other business-related communications. We use consent practices intended to comply with the TCPA, carrier rules, and A2P 10DLC requirements.

4.4 Marketing and Advertising

To send promotional emails, newsletters, offers, and related marketing communications where permitted by law.

4.5 Analytics and Improvement

To understand how users interact with our website and services, improve our operations, refine our marketing, and enhance user experience.

4.6 Legal and Security Purposes

To protect our business, users, and systems; enforce our terms; prevent fraud; comply with legal obligations; and respond to lawful requests.

By providing your mobile number and affirmatively opting in, you consent to receive text messages from Joseph Construction Builders LLC for the purposes disclosed at the point of collection.

These messages may include:

• appointment reminders
• project or service updates
• customer care messages
• promotional or marketing messages, where consent has been obtained
  

We require consent before sending marketing text messages, and we maintain records of that consent as required by applicable law and industry standards.

Message and data rates may apply.

Message frequency may vary.

Consent to receive text messages is not a condition of purchase.

You may opt out of SMS marketing communications at any time by replying:

STOP, UNSUBSCRIBE, or any other opt-out instruction included in the message.

You may also contact us at jconstructionlb@yahoo.com to request removal from marketing communications.

After you opt out, we will stop sending marketing text messages within a reasonable time, though we may still send messages that are necessary for ongoing transactions or service-related communications where permitted by law.

Our website may use cookies, pixels, analytics tools, and similar technologies to collect website usage information and improve website functionality and performance.

These technologies may help us:

• remember user preferences
• understand website traffic and visitor behavior
• improve website content and performance
• support marketing and advertising efforts
  

You can typically control cookies through your browser settings. Disabling cookies may affect some website functionality.

We do not sell or rent personal information for monetary consideration.

We may share personal information with:

Service Providers

Third parties that help us operate our website, manage communications, send SMS messages, provide analytics, host systems, or otherwise support our business.

Professional Advisors

Lawyers, accountants, insurers, or consultants when necessary for legal or operational purposes.

Government or Legal Authorities

When required to comply with law, regulation, court order, subpoena, or lawful request.

Business Transfers

In connection with a merger, acquisition, asset sale, financing, or other corporate transaction.

We may also disclose information where necessary to protect our rights, property, safety, or the rights, property, and safety of others.

We retain personal information for as long as reasonably necessary to:

• provide services
• maintain business and legal records
• comply with legal obligations
• resolve disputes
• enforce agreements
• document SMS consent and opt-out activity
  

Retention periods may vary depending on the nature of the information and legal requirements.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

Depending on your state of residence, you may have certain privacy rights under applicable law. These may include the right to:

• know what personal information we collect, use, disclose, or retain
• request access to personal information
• request correction of inaccurate personal information
• request deletion of personal information
• opt out of certain uses of personal information, where applicable
• not be discriminated against for exercising applicable privacy rights
  

If you would like to exercise any privacy rights available to you, contact us at: jconstructionlb@yahoo.com

We may need to verify your identity before completing your request.

California Privacy Notice

If you are a California resident, you may have rights under the CCPA/CPRA, subject to applicable exceptions and eligibility thresholds. These rights may include the right to know, delete, correct, and limit certain uses of sensitive personal information, where applicable.

We do not sell personal information for monetary consideration. We also do not share personal information for cross-context behavioral advertising unless specifically disclosed otherwise.

Our website or services may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Joseph Construction Builders LLC

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: jconstructionlb@yahoo.com